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Dear valued customer,
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With the HSBC Malaysia Mobile Banking app, you can stay in control of your finances by checking balances, transferring money, paying bills securely with Mobile Secure Key for authentication and transaction approval, starting your investment journey and more anytime, anywhere.
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Not registered for online banking yet?
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Start banking conveniently and securely anytime,
anywhere in 3 easy steps:
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Download the HSBC Malaysia Mobile Banking app on App Store or Google Play.
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Our app requires iOS 14/Android 8 or above to operate.
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Register and activate your Mobile Secure Key.
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As part of our added security measures to combat fraud, there will be a 12-hour cooling-off period after every Mobile Secure Key set-up. This measure helps prevent any unauthorised access to your account during this time.
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Complete verification within 48 hours by calling our Contact Centre.
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Alternatively, book an appointment to visit your nearest branch to verify in-person. This additional security step ensures that no unauthorised individuals can gain access to your account.
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Once you’ve completed the above steps and the 12-hour cooling-off
period is over, you’ll be able to access the full functionalities of
HSBC Online and Mobile Banking.
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Get your banking
done with a tap
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HSBC Malaysia App lets you transact on-the-go with ease.
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A reminder to all our customers
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Don't become a victim of scams and phishing. Remember, the police, government or
other law enforcement agencies won't ever make phone calls to ask you to transfer
funds to unfamiliar third-party accounts on the pretext of investigations. HSBC will
never send any SMS notification with a link requesting you to log on to your
Internet banking. If you're ever unsure about a message you've received, please
contact Customer Services for advice. Never share your Internet Banking ID,
Password/PIN/OTP with anyone. You are encouraged to change your passwords and PIN
regularly.
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