Generate Re-authenticate codes on your Mobile Secure Key. Trouble viewing this email? View in browser

Dear valued customer,

As part of our continuous efforts to safeguard your accounts, all online banking transactions amounting to RM10,000 and below will need to be authorised with a Mobile Secure Key Re-authenticate Code.

Shop on your mobile securely in 4 simple steps

Steps 1 to 4
Find out more

Mobile Secure Key will work on only one mobile device at a time. If required, remove your old device via ‘Manage devices’ on the HSBC Malaysia Mobile Banking app before setting up Mobile Secure Key on your new device.

*From 22 August 2023 onwards, there will be a 12-hour cooling-off period after every Mobile Secure Key set-up. Learn more here.

Not registered for online banking yet?

Start banking conveniently and securely anytime, anywhere in 3 easy steps:

A reminder to all our customers


Don't become a victim of scams and phishing. Remember, the police, government or other law enforcement agencies won't ever make phone calls to ask you to transfer funds to unfamiliar third-party accounts on the pretext of investigations. HSBC will never send any SMS notification with a link requesting you to log on to your Internet banking. If you're ever unsure about a message you've received, please contact Customer Services for advice. Never share your Internet Banking ID, Password/PIN/OTP with anyone. You are encouraged to change your passwords and PIN regularly.


Issued by HSBC Bank Malaysia Berhad 198401015221 (127776-V).


Notice:

Please do not reply to this e-mail.

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HSBC / HSBC Amanah will never contact you by e-mail or otherwise to ask you to validate personal information such as your user ID, password, or account numbers. If you receive such request, please call our HSBC / HSBC Amanah Contact Centre for verification.

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©HSBC Bank Malaysia Berhad 198401015221 (127776-V) 2023.
All rights reserved. This e-mail is intended for selected HSBC customers in Malaysia only.
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HSBC Bank Malaysia Berhad whose registered address is
Menara IQ Lingkaran TRX 55188 Tun Razak Exchange Kuala Lumpur Malaysia.