The Hongkong and Shanghai Banking Corporation Limited, 1 Queen's Road Central, Hong Kong
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HSBC
To: Personal Account Holders 

Notice of Changes on the General Terms and Conditions, Terms and Conditions/Account Rules of Deposit Accounts, Safe Deposit Locker, ATM Card and Forex/RMB Switching Service, Super Ease Account and University Student Account effective 1 July 2016 (“effective date”) (ATM Card Terms and Conditions effective 1 Aug 2016) 

I. Plain Language Documents 

HSBC is committed to promoting changes and improvements in our provision of banking services to protect your interests and to enhance your understanding of the banking services we provide to you. With these objectives in mind, we have updated a number of our existing terms and conditions and account rules (each, an “Existing Document”) in plain language (“Plain Language Documents”). A separate set of Chinese version is also available. If there is any discrepancy between the English and Chinese versions, the English version shall prevail. Please refer to the Annex for further information about the Existing Documents and the Plain Language Documents. 

A summary of the key features of the Plain Language Documents is set out under Part A, and the main provisions which are new or have been amended in the Plain Language Documents are set out under Part B. In particular, please note that provisions in the plain language General Terms and Conditions and Account Rules (with the exception of the Account Rules for Hong Kong Dollar Statement Savings Account for Children and the Renminbi Current Account Rules) have been re-arranged and separated into 3 parts, namely Part A, B1 and B2. Only Parts A and B1 apply to you as personal account holders. 
 
Provisions of the Plain Language Documents and the Existing Documents are materially the same in substance and save for the matters set out in Part B, your rights and obligations with respect to us will not be adversely affected. 
 
Please carefully read the information below to ensure you understand the changes made and how they may affect you. 

A. Summary of the key features of the Plain Language Documents on a collective basis (a Plain Language Document may carry some or all of the key features) 

 1. Provisions in a Plain Language Document are re-written in a way and re-arranged in an order intended to make them easier to read and understand. More descriptive section or clause headings are used in some cases. 

 2. Provisions addressing the same or related matters are consolidated and simplified to remove overlaps. 

 3. Revisions are made to enhance clarity of the meaning of the provisions. 

 4. There are certain practices or requirements currently implemented by us with respect to our provision of services, accounts or products which may be applicable to you but are not expressly specified in an Existing Document. Provisions reflecting these practices or requirements are consolidated in a Plain Language Document to make them easier to read and understand.
B. New or amended provisions in the Plain Language Documents 

 1. General Terms and Conditions, Account Rules and Conditions of Lease of Safe Deposit Locker 

 (a) a revised provision in each of the Plain Language Documents below, clarifying that we may vary, suspend or withdraw any services (including not accepting a deposit) at any time: 

 - General Terms and Conditions (Clause 1.2(b) of Part A) 
 - Time Deposits - General Terms and Conditions (Clause 1(f) of Part A) 
 - Hong Kong Dollar Savings Account Rules (Clause 5(b) of Part A) 
 - Hong Kong Dollar Statement Savings Account Rules (Clause 5(b) of Part A) 
 - Account Rules for Hong Kong Dollar Statement Savings Account for Children (Clause 5(b)) 
 - CombiNations Savings Account Rules (Clause 5(b) of Part A) 
 - CombiNations Statement Savings Account Rules (Clause 5(b) of Part A) 
 - US Dollar Savings Account Rules (Clause 5(b) of Part A) 
 - Renminbi Savings Account Rules (For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)) (Clause 5(b) of Part A) 
 - Renminbi Current Account Rules (Clause 5(c)) 

 (b) a new provision in Clause 1.3.5 of Part A of the General Terms and Conditions to the effect that (i) we have the right (A) not to act on any instruction if such instruction is not given to us in such form or means accepted by us from time to time and (B) to accept or refuse any Instruction or to prescribe any condition for accepting an Instruction without giving any reason, and (ii) we are not liable for any loss, cost or damage of any kind incurred or suffered by you as a result; 

 (c) a revised provision in each of the Plain Language Documents below, clarifying that (i) where the applicable regulatory requirements do not require us to provide statements for an Account, we may provide Account Statement at our discretion if we consider appropriate whether or not you have opted not to receive Account Statement; and (ii) subject to the above, if the Account comes with Account Statements, we will provide you with Account Statements monthly, unless you request otherwise: 

 - General Terms and Conditions (Clause 1.5.1 of Part A) 
 - Hong Kong Dollar Statement Savings Account Rules (Clause 4(a) of Part A) 
 - Account Rules for Hong Kong Dollar Statement Savings Account for Children (Clause 4(a)) 
 - CombiNations Statement Savings Account Rules (Clause 4(a) of Part A) 
 - Renminbi Savings Account Rules (For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)) (Clause 4(a) of Part A) 
 - Renminbi Current Account Rules (Clause 4(a))
 (d) a new provision in Clause 1.6.1(f) of Part A of the General Terms and Conditions to the effect that any notice under the General Terms and Conditions to any of the joint account holders will be considered as effective notification to all of the joint account holders; 

 (e) a new provision in Clause 1.6.1(g) of Part A of the General Terms and Conditions authorising us to disclose, without further consent, to any joint accountholder of an Account (i) any information about the Account relating to any period before or after the Account is maintained in joint names and (ii) any personal data or other information relating to or provided by any of the joint accountholders; 

 (f) a revised termination provision in Clause 1.8.1(b) of Part A of the General Terms and Conditions clarifying that we may terminate with or without giving you notice or reason (i) all or any part of the Services, or (ii) an Account; 

 (g) a revised provision in Clause 1.9.2(a) of Part A of the General Terms and Conditions clarifying that we are entitled to debit any amount payable by you to us (including any fees, expenses or interest) from any Account, irrespective of whether there are sufficient available funds, overdraft or other facilities in such Account; 

 (h) a new provision in Clause 1.11.3 of Part A of the General Terms and Conditions allowing us not to act on any communication from you if such communication is not given to us in such form or means accepted by us and we are not liable for any loss, cost or damage of any kind incurred or suffered by you as a result; 

 (i) a new provision in Clause 1.12 of Part A of the General Terms and Conditions to the effect that (i) we will give you notice of a variation that is applicable to you by way of display at our premises or in any other manner we consider appropriate; and (ii) we have no obligation to notify you of any variation that is not applicable to you; 

 (j) the indemnity provisions in Clauses 1.14.1, 3.1.3(d) and (e) and 3.2.3 of Part A of the General Terms and Conditions have been aligned to cover (i) us and our agents, nominees, officers and employees and the officers and employees of our agents or nominees, (ii) restrict our liability for negligence (or gross negligence, as applicable) or wilful default to direct and foreseeable losses arising solely and directly from it and (iii) provide that the indemnity will remain in effect after termination of the services, accounts of the General Terms and Conditions; 

 (k) a revised provision in each of the Plain Language Documents below, allowing us to charge fees for closing a deposit account within such period after the account opening date as specified by us from time to time: 

 - General Terms and Conditions (Clause 1.15.1 of Part A) 
 - Time Deposits - General Terms and Conditions (Clause 1(c) of Part A) 
 - Hong Kong Dollar Savings Account Rules (Clause 2(a)(i) of Part A) 
 - Hong Kong Dollar Statement Savings Account Rules (Clause 2(a)(i) of Part A) 
 - Account Rules for Hong Kong Dollar Statement Savings Account for Children (Clause 2(a)(i)) 
 - CombiNations Savings Account Rules (Clause 2(a)(i) of Part A) 
 - CombiNations Statement Savings Account Rules (Clause 2(a)(i) of Part A) 
 - US Dollar Savings Account Rules (Clause 2(a)(i) of Part A) 
 - Renminbi Savings Account Rules (For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)) (Clause 2(a)(i) of Part A) 
 - Renminbi Current Account Rules (Clause 2(a)(i))
 (l) a revised provision in Clause 1.15.4 of Part A of the General Terms and Conditions allowing us (i) to accept from any manager, stockbroker, underwriter or any other person (whether or not a member of the HSBC Group) any rebate or payment of brokerage, commission, fee, incentive, discount or other benefits arising out of or in connection with the provision of the Services, including any amount payable to us in respect of a transaction involving the purchase or sale of any securities or other assets for you; and (ii) to retain such amounts for our own account and benefit absolutely; 

 (m) (applicable to Savings Accounts and Hong Kong dollar, US dollar or Renminbi Current Accounts only) a new provision in Clause 1.15.8 of Part A of the General Terms and Conditions to the effect that if you give us instruction to pay or withdraw from your Account (i) where there are insufficient funds in your Account and (ii) which, if executed by us, would cause your Account to go overdrawn or over an existing overdraft limit, we will treat this as your informal request for an unauthorised overdraft and may (i) refuse your request and that Instruction and impose a service charge for considering and refusing your request, or (ii) agree to your request and provide you with an overdraft or an increase to your existing overdraft. The amount of the overdraft or increase will be subject to our prevailing interest rate calculated on a daily basis and we may charge an arrangement fee for the overdraft or the increase; 

 (n) revised provision in Clauses 1.16.1, 1.16.2 and 1.16.3 of Part A of the General Terms and Conditions to the effect that the provisions below are extended to apply to personal accounts: 

 (i) you will notify us of any change of your directors, shareholders, partners, controllers, legal status or constitutional documents; 

 (ii) where you or any of your shareholders (whether direct or indirect, legal or beneficial) are a company incorporated in a jurisdiction that permits the issuance of bearer shares, you confirm and agree that (A) neither you nor any such shareholder has issued any bearer shares and (B) if you or any of your shareholders issue or convert any of your or such shareholder's shares to bearer form, you or your shareholder will notify us promptly; and 

 (iii) where you are a company incorporated in Hong Kong or registered as a non-Hong Kong company in Hong Kong, we have the right to conduct search on you at the Companies Registry. If there is any discrepancy between any search result and any information provided by you, we have the right to take necessary action. Such action may include (A) not opening an Account for you, or (B) if you have already opened an Account with us, requiring rectification of such discrepancy or limiting the use of, suspending or terminating the Account or any Services;
 (o) a revised provision in each of the Plain English Documents below, to the effect that (i) before carrying out a currency conversion transaction, we may require you to provide information or documentation to prove that such transaction is in compliance with all Applicable Regulations, and (ii) we have the right to refuse to carry out a currency conversion transaction if we are not satisfied with the information or documentation provided by you: 

 - General Terms and Conditions (Clause 1.17.2 of Part A) 
 - Renminbi Savings Account Rules (For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)) (Clause 5(h) of Part A) 
 - Renminbi Current Account Rules (Clause 5(o)) 

 (p) a new provision in Clause 1.17.4 of Part A of the General Terms and Conditions allowing us to collect, store and analyse recordings of your voice to generate a “voice print” that is unique to you. We may use such voice print to identify you when you call us; 

 (q) a new provision in Clause 1.17.9 of Part A of the General Terms and Conditions clarifying that the remuneration for sales staff is determined based on the staff's overall performance with reference to a wide range of factors and is not determined solely on financial performance of the staff; 

 (r) a revised provision in Clause 1.17.13 of Part A of the General Terms and Conditions to the effect that (i) you represent and confirm that neither (1) you, (2) any of your subsidiaries nor (3) any of your directors, officers, employees, agents or affiliates or that of any of your subsidiaries is an individual or entity (“Person”) that is, or is owned or controlled by Persons that are the subject of any Sanctions, or located, organised or resident in a country or territory that is, or whose government is, the subject of Sanctions, and (ii) you agree that you will not use the funds in any account or any financing provided by us, or lend, contribute or otherwise make available such funds to any subsidiary, joint venture partner or other Person (1) to fund any activities or business of or with any Person, or in any country or territory, that, at the time of such funding, is, or whose government is, the subject of Sanctions or (2) in any other manner that would result in a violation of Sanctions by any Person; 

 (s) a revised provision in Clause 2.1.3 of Part A of the General Terms and Conditions to the effect that if you issue a cheque (i) where there are insufficient funds in your Current Account and (ii) which, if honoured by us, would cause your Current Account to go overdrawn or over an existing overdraft limit, we will treat this as your informal request for an unauthorised overdraft and may (i) refuse your request, return that cheque and impose a service charge for considering and refusing your request, or (ii) agree to your request and provide you with an overdraft or an increase to your existing overdraft. The amount of the overdraft or increase will be subject to our prevailing interest rate calculated on a daily basis and we may charge an arrangement fee for the overdraft or the increase;
 (t) a new provision in Clause 2.4.1(p) of Part A of the General Terms and Conditions to the effect that whilst we will endeavour to communicate to the beneficiary bank any payment condition you specify in a TT or RTGS instruction, we have no obligation to check or verify the satisfaction of such condition before effecting payment. You irrevocably authorise us to effect payment at your own risk; 

 (u) a new provision in Clause 2.4.1(q) of Part A of the General Terms and Conditions to the effect that we are unable to verify beneficiary account information and the verification procedures adopted by the beneficiary bank may vary in different countries. You should ensure that the beneficiary account information provided to us is correct and complete; 

 (v) a new provision in Clause 2.4.1(r) of Part A of the General Terms and Conditions to the effect that whilst we will endeavour to communicate to the correspondent or beneficiary bank any message to the beneficiary or beneficiary bank you specify in a TT or RTGS Instruction, whether the correspondent or beneficiary bank will communicate or act on such message is beyond our control. We are not liable for any loss arising from or in connection with the correspondent or beneficiary bank's failure to communicate or act on such message; 

 (w) a revised provision in each of the Plain Language Documents below, allowing us to close an account if it has a zero balance for a period of time as set by us from time to time or remains inactive for a period of time as set by us from time to time: 

 - General Terms and Conditions (Clause 2.9 of Part A) 
 - Time Deposits - General Terms and Conditions (Clause 5 of Part A) 
 - Hong Kong Dollar Savings Account Rules (Clause 6(c) of Part A) 
 - Hong Kong Dollar Statement Savings Account Rules (Clause 6(c)) of Part A 
 - Account Rules for Hong Kong Dollar Statement Savings Account for Children (Clause 6(c)) 
 - CombiNations Savings Account Rules (Clause 6(c) of Part A) 
 - CombiNations Statement Savings Account Rules (Clause 6(c) of Part A) 
 - US Dollar Savings Account Rules (Clause 6(c) of Part A) 
 - Renminbi Savings Account Rules (For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)) (Clause 6(c) of Part A) 
 - Renminbi Current Account Rules (Clause 6(c)) 

 (x) new provisions in Clauses 3.1.1(b) and 3.1.2(a) of Part A of the General Terms and Conditions providing that in relation to the Phone Banking service, you have to confirm that each Debit Accountholder (i) has authorised such customer to debit the Debit Account and accepted the provisions of Clause 3.1 of Part A of the General Terms and Conditions and (ii) has agreed to be bound by the Telephone Instructions;
 (y) new provisions in each of the Plain Language Documents below, to the effect that: 

 (i) where a negative interest rate applies to any currency, we have the right to impose negative interest on credit balances on any deposit account governed by the General Terms and Conditions and/or the relevant Plain Language Document that are denominated in such currency. Where such interest becomes payable by you to us, we are entitled to debit any of the accounts maintained by you with us for the purpose of settling such negative interest, irrespective of whether there are sufficient available funds, overdraft or other facilities in the relevant account. If any debit causes the relevant account to be overdrawn, you are liable to repay the outstanding amount to us on demand together with any fees, expenses and interest accruing on the outstanding amount at such rate as we may specify; 

 (ii) negative interest (if any) on the relevant account accrues on a daily basis on the credit balance in the relevant account at the interest rate specified by us at our discretion; 

 (iii) negative interest (if any) is payable by you to us and will become a debit entry to the relevant account at the end of (A) each calendar month or (B) each calendar half-year (or at such other interval as we may set from time to time); 

 (iv) where the relevant account is closed during an interest period whether by you or by us for any reason, negative interest (if any) accrues only up to the last calendar day before the day of closure; and 

 (v) we have the right to set or vary without prior notice from time to time any minimum amount of credit balance for negative interest to accrue. No such interest will accrue if the credit balance in the relevant account falls below the minimum set by us; 

 - General Terms and Conditions (Clauses 1.1 to 1.4 of Part B1) 
 - Hong Kong Dollar Savings Account Rules (Clauses 1(a) - (d) of Part B1) 
 - Hong Kong Dollar Statement Savings Account Rules (Clauses 1(a) - (d) of Part B1) 
 - Account Rules for Hong Kong Dollar Statement Savings Account for Children (Clauses 2(d), 3(a) - (c)) 
 - CombiNations Savings Account Rules (Clauses 1(a) - (d) of Part B1) 
 - CombiNations Statement Savings Account Rules (Clauses 1(a) - (d) of Part B1) 
 - US Dollar Savings Account Rules (Clauses 1(a) - (d) of Part B1) 
 - Renminbi Savings Account Rules (For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)) (Clauses 1(a) - (d) of Part B1) 

 (z) a revised provision in Clause 3(e) of Part A of the Time Deposits - General Terms and Conditions allowing us the right unilaterally to cease to act on an automatic renewal instruction at any time after having accepted the instruction without giving reason;
 (aa) a new provision in Clause 1(a) - (e) of Part B1 of the Time Deposits - General Terms and Conditions to the effect that: 

 (i) where negative interest rate applies to any currency, we have the right to impose negative interest on principal amounts of any time deposit that are denominated in such currency. Where negative interest becomes payable by you to us, we are entitled on a Business Day to deduct from the principal amount of such time deposit or to debit any other accounts maintained by you with us for the amount of negative interest, irrespective of whether there are sufficient available funds, overdraft or other facilities in the relevant account. If any debit causes the relevant account to be overdrawn, you are liable to repay the outstanding amount to us on demand together with any fees, expenses and interest accruing on the outstanding amount at such rate as we may specify; 

 (ii) negative interest (if any) accrues on a daily basis on the principal amount at the interest rate specified by us at our discretion up to the day prior to its maturity date and is payable on the maturity date; 

 (iii) notwithstanding Clause 1(c)(i) of Part B1 of the Time Deposits - General Terms and Conditions, negative interest (if any) accrued on a time deposit for a term of eighteen (18) months or more is payable by you at the end of each calendar half-year, and we have the right to set or vary without prior notice from time to time any minimum amount or term of deposit to which Clause 1(c)(ii) of Part B1 of the Time Deposits - General Terms and Conditions applies and the date of paying negative interest; 

 (iv) negative interest (if any) accrues on a time deposit that is a call deposit on a daily basis at our prevailing interest rate at the end of each day except that interest for the day on which the call deposit is made with us accrues at the interest rate set out in the deposit confirmation; and 

 (v) without limiting or reducing our rights under Clause 3(a) of Part A of the Time Deposits - General Terms and Conditions, if we repay any part of a time deposit before its maturity date at your request, you are not required to pay to us the interest on the time deposit; 

 (bb) (applicable to personal account holders who entered into the Conditions of Lease of Safe Deposit Locker (Individual/Joint Lessees) on or after 18 December 2004 only) a revised provision in each of the Plain Language Documents below, restricting our liability for negligence or wilful default to loss and damage arising solely (in addition to directly) from such negligence of wilful default: 

 - Conditions of Lease of Safe Deposit Locker (Individual) (Clause 19) 
 - Conditions of Lease of Safe Deposit Locker (Joint Lessees) (Clause 22)
 (cc) (applicable to personal account holders who entered into the Conditions of Lease of Safe Deposit Locker (Individual/Joint Lessees) on or after 18 December 2004 only) a revised provision in each of the Plain Language Documents below, requiring you to give us notice in writing of at least one month or such other period as specified by us from time to time before the expiration of the current term if you do not intend to renew the Lease: 

 - Conditions of Lease of Safe Deposit Locker (Individual) (Clause 22) 
 - Conditions of Lease of Safe Deposit Locker (Joint Lessees) (Clause 25) 

 (dd) (applicable to personal account holders who entered into the Conditions of Lease of Safe Deposit Locker (Individual/Joint Lessees) on or after 18 December 2004 only) a revised provision in Clause 7 of the Conditions of Lease of Safe Deposit Locker (Individual) to the effect that you agree to indemnify us for any claim which may be made against us for permitting access to the Safe Deposit Locker in accordance with Clause 7(a) to (c), to bring it in line with the corresponding indemnity provision in Clause 9 of the Conditions of Lease of Safe Deposit Locker (Joint Lessees) 

 2. Terms and Conditions for Forex/RMB Switching Service (For HK Dollar Statement Savings Account, CombiNations Statement Savings Account and Renminbi (RMB) Savings Account) 

 (a) A revised limitation of liability provision in each of the Plain Language Documents below clarifying that our liability is restricted to direct and reasonably foreseeable losses arising solely and directly from our negligence or wilful default. 

 - Terms and Conditions for Forex/RMB Switching Service (For HKD Statement Savings Account, CombiNations Statement Savings Account and RMB Savings Account) (Clause 5.1) 
 - Terms and Conditions for Forex/RMB Switching Service (For HKD Statement Savings Account, CombiNations Statement Savings Account and RMB Savings Account and Instructions set up on or before 26 March 2011) (Clause 5.1) 

 (b) A revised indemnity provision in each of the Plain Language Documents below clarifying that (A) the indemnity covers (i) us, (ii) our agents and nominees, and (iii) our officers and employees and that of our agents or nominees and (B) our liability for negligence or wilful default is restricted to direct and reasonably foreseeable losses arising solely and directly from it. 

 - Terms and Conditions for Forex/RMB Switching Service (For HKD Statement Savings Account, CombiNations Statement Savings Account and RMB Savings Account) (Clause 5.2) 
 - Terms and Conditions for Forex/RMB Switching Service (For HKD Statement Savings Account, CombiNations Statement Savings Account and RMB Savings Account and Instructions set up on or before 26 March 2011) (Clause 5.2)
II. Summary of changes on Super Ease Account Terms and Conditions and University Student Account Terms and Conditions 

With effect from the effective date, various amendments will be introduced to the Super Ease Account Terms and Conditions and the University Student Account Terms and Conditions as set out below: 

(a) A new provision added to Clause 2.1 of the Super Ease Account Terms and Conditions to the effect that (i) we have the right (A) not to act on any instruction if such instruction is not given to us in such form or means accepted by us from time to time and (B) to accept or refuse any Instruction or to prescribe any condition for accepting an Instruction without giving any reason, and (ii) we are not liable for any loss, cost or damage of any kind incurred or suffered by you as a result. 

(b) A new provision allowing us to impose negative interest on credit balances on any deposit account that are denominated in a currency to which a negative interest rate applies, and to debit any account for the purpose of settling such negative interest. At the same time, interest may be varied by us from time to time at our discretion and will be calculated on a daily basis, (unless otherwise specified by us) at our prevailing Hong Kong Dollar Savings Account rate. 

 - Super Ease Account Terms and Conditions (Clauses 2.12 and 13.5) 
 - University Student Account Terms and Conditions (Clauses 14 and 15) 

(c) A new provision allowing us to close an account if it has a zero balance for a period as set by us from time to time or remains inactive for a period as set by us from time to time. 

 - Super Ease Account Terms and Conditions (Clause 2.24) 
 - University Student Account Terms and Conditions (Clause 25) 

(d) A new provision allowing us to charge fees for closing a deposit account within such period after the account opening date as specified by us from time to time. 

 - Super Ease Account Terms and Conditions (Clause 2.27) 
 - University Student Account Terms and Conditions (Clause 23) 

(e) A revised provision clarifying that we may vary, suspend or withdraw any services (including not accepting a deposit) relating to a deposit account at any time. We also have the right to suspend an account if you fail to settle any fees, charges or negative interest imposed by us. 

 - Super Ease Account Terms and Conditions (Clauses 2.20 and 13.6) 
 - University Student Account Terms and Conditions (Clause 24)
(f) A revised provision clarifying that we do not have to process any stop payment Instruction received by us even if your account has not been debited when we receive the Instruction. We may at our discretion process a stop payment Instruction using commercially reasonable efforts. In that case, we will notify you whether we have successfully executed the stop payment Instruction as soon as reasonably practicable. 

 - Super Ease Account Terms and Conditions (Clauses 2.23(o)) 

(g) A new provision to the effect that if you give us instruction to pay or withdraw from your account (i) where there are insufficient funds in your account and (ii) which, if executed by us, would cause your account to go overdrawn or over an existing overdraft limit, we will treat this as your informal request for an unauthorised overdraft and may (i) refuse your request and that instruction and impose a service charge for considering and refusing your request, or (ii) agree to your request and provide you with an overdraft or an increase to your existing overdraft. The amount of the overdraft or increase will be subject to our prevailing interest rate calculated on a daily basis and we may charge an arrangement fee for the overdraft or the increase. 

 - Super Ease Account Terms and Conditions (Clauses 2.16) 

(h) a new provision in Clause 15.2 of Super Ease Account Terms and Conditions allowing us to collect, store and analyse recordings of your voice to generate a “voice print” that is unique to you. We may use such voice print to identify you when you call us. 

(i) A revised provision clarifying that no other person other than you and us will have any right to enforce the provision of the terms and conditions. 

 - University Student Account Terms and Conditions (Clause 26)
Please note that: 

(i) with respect to the amendments that give us the right to impose negative interest (set out in Section I, Part B, paragraph 1(y) and (aa); and under Section II, paragraph (b) above), we are currently not exercising this right. In the event we decide to impose negative interest, we will issue a separate prior notice; 

(ii) the above amendments shall be binding on you if you continue to use or retain the relevant account(s), product(s) and/or service(s) on or after 1 July 2016, and for ATM cards on or after 1 August 2016. You have the right to terminate the account(s), product(s) or service(s) before the respective effective dates in accordance with the relevant clauses under the relevant existing terms and conditions if you decline to accept the amendments. If you wish to terminate any of the account(s), product(s) or service(s), or should you have any queries, please contact us at our branches or call our customer service hotline for Personal Banking customers: (852) 2233 3000; 

(iii) with effect from the above respective effective dates, any materials or information (including information contained in forms, factsheets, product information, customer communications, marketing and promotional materials) made available to you in any manner or published by us which relate to any accounts, products or services governed by the Plain Language Documents, the revised Super Ease Account Terms and Conditions or the revised University Student Account Terms and Conditions should be read with reference to the above amendments. If there are any inconsistencies between (i) such materials or information and (ii) the revised terms and conditions, the latter will prevail; and 

(iv) the “General Terms and Conditions” was formerly known as the “General Terms and Conditions (For Personal Sole Account, Joint Account and Business Account Holders)”. Any reference to the “General Terms and Conditions (For Personal Sole Account, Joint Account and Business Account Holders)” in any materials or information (including information contained in forms, factsheets, product information, customer communications, marketing and promotional materials) made available to you or published by us in any manner should be regarded as a reference to the “General Terms and Conditions” as amended from time to time. 

You can obtain copies of the amended terms and conditions by visiting HSBC website at https://www.hsbc.com.hk/personal/form-centre.html or any of our branches. 

If there is any discrepancy between the English and Chinese versions of this Notice, the English version shall prevail. 

29 April 2016
Annex 

A. Existing Documents 
1. General Terms and Conditions (For Personal Sole Account, Joint Account and Business Account Holders) 
2. Time Deposits - General Terms and Conditions 
3. HK Dollar Savings Account Rules 
4. HK Dollar Statement Savings Account Rules 
5. Account Rules for Hong Kong Dollar Statement Savings Account for Children 
6. CombiNations Savings Account Rules 
7. CombiNations Statement Savings Account(s) Rules 
8. US Dollar Savings Account Rules 
9. Renminbi Savings Account Rules [For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)] 
10. Renminbi Current Account Rules 
11. Inward Telegraphic Transfer (TT) Request Terms and Conditions 
12. Conditions of Lease of Safe Deposit Locker (Individual) 
13. Conditions of Lease of Safe Deposit Locker (Joint Lessees) 
14. ATM Card Terms and Conditions 
15. Terms and Conditions for Forex/RMB Switching Service (For HK Dollar Statement Savings Account, CombiNations Statement Savings Account and Renminbi (RMB) Savings Account) 
16. Terms and Conditions for Forex Switching Service/Renminbi (RMB) Switching Service (For HKD Statement Savings Account, CombiNations Statement Savings Account and Renminbi (RMB) Savings Account and Instructions set up on or before 26 Mar 2011) 

B. Plain Language Documents 
1. General Terms and Conditions 
2. Time Deposits - General Terms and Conditions 
3. Hong Kong Dollar Savings Account Rules 
4. Hong Kong Dollar Statement Savings Account Rules 
5. Account Rules for Hong Kong Dollar Statement Savings Account for Children 
6. CombiNations Savings Account Rules 
7. CombiNations Statement Savings Account Rules 
8. US Dollar Savings Account Rules 
9. Renminbi Savings Account Rules (For Personal Renminbi Savings Account, Renminbi Trade Settlement Savings Account and Renminbi Savings Account (for Designated Business Customer)) 
10. Renminbi Current Account Rules 
11. Inward Telegraphic Transfer Request Terms and Conditions 
12. Conditions of Lease of Safe Deposit Locker (Individual) 
13. Conditions of Lease of Safe Deposit Locker (Joint Lessees) 
14. ATM Card Terms and Conditions 
15. Terms and Conditions for Forex/RMB Switching Service (For HKD Statement Savings Account, CombiNations Statement Savings Account and RMB Savings Account) 
16. Terms and Conditions for Forex/RMB Switching Service (For HKD Statement Savings Account, CombiNations Statement Savings Account and RMB Savings Account and Instructions set up on or before 26 March 2011)
 

   
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