The Hongkong and Shanghai Banking Corporation Limited, 1 Queen's Road Central, Hong Kong.
2233 3000, e-marketing@hsbc.com.hk
香港上海匯豐銀行有限公司，香港皇后大道中1號，2233 3000，e-marketing@hsbc.com.hk
Notice relating to Paper Statement Service Annual Fee
If you cannot view this email properly, please click here.


Notice relating to Paper Statement Service Annual Fee Over the years, HSBC has been dedicated to fostering green banking initiatives to protect the environment. Since the launch of our eStatement and eAdvice Service in 2009, we have saved over 150 million pieces of paper which is equivalent to over 12,000 trees. To protect the environment and contribute to the sustainable development of Hong Kong by reducing paper consumption, from 1 January 2013, a Paper Statement Service Annual Fee of HKD20(1) will be charged. This will apply to each account if customers request more than two paper statements per year for their Personal Banking Hong Kong Dollar Current, SuperEase, HSBC Premier, HSBC Advance, SmartVantage, University Student, Cash Card, Renminbi Savings, Hong Kong Dollar Statement Savings, CombiNations Statement Savings or Foreign Currency Current account(s). The fee will be directly debited from each relevant account starting from the first quarter of 2014. All fees collected will be donated to charitable organisations to support the continued development of the local community.
Customers(2) who meet the following criteria will be exempted from paying the fee: • Aged below 18 or 65 and above • Recipients of the Government’s Comprehensive Social Security Allowance(3) • Recipients of the Government’s Disability Allowance(3) • The physically disabled or visually impaired(4)
If you have any enquiries regarding the Paper Statement Service Annual Fee or eStatement and eAdvice Service, please visit our eStatemnet and eAdvice webpage under Personal Banking on www.hsbc.com.hk or call HSBC PhoneBanking at one of our hotlines. Call (852) 2233 3322 (HSBC Premier customers) (852) 2748 8333 (HSBC Advance customers) (852) 2233 3000 (Other HSBC personal banking customers) Click www.hsbc.com.hk
Remarks: 1. The Paper Statement Service Annual Fee of HKD20 (or equivalent amount for foreign currency account) will be imposed on each relevant account if more than two paper statements are generated from each affected account in a full calendar year, effective 1 January 2013. For CombiNations Statement Savings, each account will only be charged with an annual fee equivalent to HKD20, regardless of the number of foreign currency sub-accounts opened under the account. The applicable Paper Statement Service Annual Fee of the current year will be debited directly from each relevant account in the first quarter of the following year. 2. For joint account, if one of the account holders belongs to one of the exempted groups, the said account will also be exempted from paying the fee. 3. Customers who do not receive the Government’s Comprehensive Social Security Allowance and/or Government’s Disability Allowance via an HSBC account are required to proactively contact any HSBC branch by 31 December of the current year for the fee exemption. 4. Customers who meet these criteria are required to proactively contact HSBC by 31 December of the current year for the fee exemption. Reference number: Y2-U3-DOTH0202/NOTICE/OCT12

  Please do not reply to this email. Should you wish to contact us, please send an email to csv@hsbc.com.hk and we will get back to you. Note: It is important that you do not provide your account or credit card number, or disclose any confidential information or banking instructions in your email.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. We will never contact you by email or otherwise and ask you to validate personal information such as your user ID, password or account numbers. If you receive such a request, please call 2233 3000.

This e-mail is confidential. It may also be legally privileged. If you are not the addressee you may not copy, forward, disclose or use any part of it. If you have received this message in error, please delete it and all copies from your system and notify HSBC immediately by calling the above respective hotline.

Internet communications cannot be guaranteed to be timely secure, error or virus-free. The sender does not accept liability for any errors or omissions.

  
     
  Privacy and SecurityTerms of UseHyperlink Policy  
     
  © Copyright. The Hongkong and Shanghai Banking Corporation Limited 2012. All rights reserved.