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Some of you may have missed out on important promotions and notices from us – given the numerous messages you receive daily.

Which is why you'll be pleased to know that we have created an exclusive HSBC WhatsApp platform that’ll be:

  • Only for promotional information
  • A one-way channel to safeguard security
  • Broadcast under the name HSBC Message Hub

Can I use this channel to contact HSBC?

To safeguard your financial security we do not advocate WhatsApp communication with HSBC on day-to-day banking/financial matters.

What type of information can I expect to receive?

You will be updated about certain promotions and notices where applicable.

What type of information will I not receive?

You will not receive any transactional banking information from HSBC via this platform.

Which devices support this channel?

All Android and iOS devices that have WhatsApp pre-installed.

How can I opt out of this service?

If you wish to opt out of this service you can always SMS NO WHATSAPP to 4774 and we will ensure that you will not be contacted via this channel again.

What happens if I respond to this service?

Our WhatsApp communication platform is currently a one-way communication channel dedicated purely for marketing and promotional material. If you wish to seek banking assistance, please reach out to us via our hotlines or through webchat at www.hsbc.lk

Visit www.hsbc.lk

Terms and conditions apply.

The Hongkong and Shanghai Banking Corporation Limited - Sri Lanka is a licensed commercial bank supervised by the Central Bank of Sri Lanka. Issued by The Hongkong and Shanghai Banking Corporation Limited - Sri Lanka

Please do not reply to this email. If you do not wish to receive e-mail marketing information about our services, mail to unsubscribe@hsbc.com.lk or click here.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise to ask you to validate personal information such as your user ID, password, or account numbers. If you receive such a request, please inform us via contact us.

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