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Some of you may have missed out on important promotions
and notices from us – given the numerous messages you
receive daily.
Which is why you'll be pleased to know that we have
created an exclusive HSBC WhatsApp platform that’ll be:
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- Only for promotional information
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A one-way channel to safeguard security
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Broadcast under the name
HSBC Message Hub
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Can I use this channel to contact HSBC?
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To safeguard your financial security we do not advocate
WhatsApp communication with HSBC on day-to-day
banking/financial matters.
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What type of information can I expect to receive?
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You will be updated about certain promotions and notices
where applicable.
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What type of information will I not receive?
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You will not receive any transactional banking information
from HSBC via this platform.
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Which devices support this channel?
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All Android and iOS devices that have WhatsApp
pre-installed.
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How can I opt out of this service?
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If you wish to opt out of this service you can always SMS
NO WHATSAPP to 4774 and
we will ensure that you will not be contacted via this
channel again.
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What happens if I respond to this service?
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Our WhatsApp communication platform is currently a one-way
communication channel dedicated purely for marketing and
promotional material. If you wish to seek banking
assistance, please reach out to us via our hotlines or
through webchat at
www.hsbc.lk
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Terms and conditions apply.
The Hongkong and Shanghai Banking Corporation Limited -
Sri Lanka is a licensed commercial bank supervised by the
Central Bank of Sri Lanka. Issued by The Hongkong and
Shanghai Banking Corporation Limited - Sri Lanka
Please do not reply to this email. If you do not wish to
receive e-mail marketing information about our services,
mail to unsubscribe@hsbc.com.lk or
click here.
We maintain strict security standards and procedures to
prevent unauthorised access to information about you. HSBC
will never contact you by e-mail or otherwise to ask you
to validate personal information such as your user ID,
password, or account numbers. If you receive such a
request, please inform us via
contact us.
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