HSBC Premier

Dear Customer,

We would like to inform you that the FastCHEQUE service (via lock box facility) being utilized by Canada based Non Resident (NR) account holders of The Hongkong and Shanghai Banking Corporation Limited, India (HSBC India), will no longer be available for such customers effective February 15, 2011. Please note that cheques/any type of monetary instrument/remittance instruction/other service requests received on or after February 15 2011 to the lockbox will be returned to you unprocessed by HSBC India. Further the ‘Dial or Click Transfers’ remittance facilities being availed by such customers through Personal Internet Banking (PIB) and Phone Banking offered by HSBC Bank Canada, (HSBC Canada), to remit funds to their account with HSBC India will also not be available effective February 15, 2011. For your information the Representative Office of The Hongkong and Shanghai Banking Corporation Limited, Hong Kong, located in Canada will cease to be operational from the aforesaid date.

For your remittance needs, in case you hold an account with HSBC Canada, you can continue to transfer money to your NR account with HSBC India using Global View¹ and Global Transfers² functionality offered through HSBC Canada Personal Internet Banking. In case you do not hold an account with HSBC Canada, then you may use International wire transfer services from your financial services provider for sending remittances to India.

The 247 Premier Contact Center services of HSBC India shall continue to be available to you for your banking needs. Please call the 247 Premier Contact Center on 1 877 713 6261 or e-mail us at info@hsbc.co.in or visit us on our website at hsbcpremier.co.in for assistance you may require with regard to your banking relationship with HSBC India. We are only a phone call or an e-mail away.

Warm Regards,

Sanjay Nair Head - Customer Propositions Personal Financial Services HSBC, India

Issued by The Hongkong and Shanghai Banking Corporation Limited, India Incorporated in Hong Kong SAR with limited liability.

¹Global View - This service is available in selective countries only and will be rolled out to more countries in the due course of time. In India these services are subject to applicable restrictions under Foreign Exchange Management Act 1999.

²Global Transfers - Subject to local regulation. Terms and conditions apply.

NRI deposits are under the Reserve Bank of India programme for Non-Resident Indians and are governed by the rules in effect from time to time relating to such programmes, are subject to the sovereign risk arising from, and governed by the laws of, or any changes to the laws of India. NRI deposits/accounts are held with The Hongkong and Shanghai Banking Corporation Limited, India (HSBC India), and are not insured by any insurance company or corporation outside India and are payable only at the branch of the Bank in India where the deposit is made.

NR accounts and NRI Services are offered by The Hongkong and Shanghai Banking Corporation Limited in India (HSBC India) under the Reserve Bank of India Non-Resident Indian Program.

NRI Services are provided by HSBC India. HSBC India is the branch of The Hongkong and Shanghai Banking Corporation Limited and HSBC India is not regulated in Canada. NR deposits with the Bank in India are not insured by Canadian Deposit Insurance Corporation (CDIC), nor by any other insurance company or corporation outside India and are payable only at the branch of the Bank in India where the deposit is made. You should consult your tax advisor for the Canada treatment of income from these deposits.

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