Please do not reply to this email. It is important that you do not provide your account or credit card number, or disclose any confidential information or banking instructions in your email.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise to ask you to validate personal information such as your user ID or password.

We also remind our customers to connect only to www.hsbc.co.id when accessing Internet Banking. Never follow a link within an e-mail to start an Internet Banking session. Instead, key in directly to the browser address bar our URL (www.hsbc.co.id) to access our secured Internet Banking site.