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| Dear HSBC customer, |
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| Our records show that there have been no transactions made in the past 10 months from your HSBC China account*. As such, your account will be considered a dormant account if no transaction is made in the next 2 months. Dormant accounts are ineligible for HSBC phone banking or online services. |
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| To avoid the dormancy of your account, please conduct any of the following actions within 1 month |
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 Visit any HSBC branch with your passport or Identification card to conduct a transaction |
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| Conduct a transaction via online banking |
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| Or simply use your HSBC China Debit Card to do any of the following: (if the above account is linked with the card) |
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 For RMB account: |
- RMB cash withdrawal at any ATM in mainland China
- Foreign currency cash withdrawal at any ATM with CUP signage outside mainland China
- Transfer funds using any HSBC ATM in mainland China
- Make a purchase using your HSBC China Debit Card through CUP contracted merchants' POS machine |
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 For foreign currency account: |
- Withdraw foreign currency at any HSBC ATM outside mainland China
- Transfer funds at any ATM |
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Please call your Relationship manager, visit any HSBC branch, or call the HSBC Premier hotline on
800-820-8828, or the HSBC Advance hotline on 800-820-8878 for more details. |
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| Thank you for choosing HSBC! |
| * As of the Bank’s record on 14 October 2011. Please ignore this notice if you have already re-activated your account. |
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