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Dear HSBC Customer, |
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Our records show that no debit transactions have been made from your HSBC China account in the past 10 months.1 As such, your accounts will be deemed dormant if no debit transaction is made within the next 2 months. Dormant accounts are not eligible for HSBC Phone Banking or online services, nor can they be used to purchase HSBC Wealth Management products. |
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To avoid the dormancy of your account, please conduct any of the following actions within 1 month. |
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Visit any HSBC branch with your passport or identification card to conduct a transaction |
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Conduct a transaction via Personal Internet Banking |
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Or simply use your HSBC China Debit Card to do any of the following: (if the above mentioned account is linked with the card) |
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For RMB account: |
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RMB cash withdrawal at any ATM in mainland China |
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Foreign currency cash withdrawal at any ATM with CUP signage outside mainland China |
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Transfer funds using any HSBC ATM in mainland China |
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Make a purchase using your HSBC China Debit Card through CUP contracted merchants' POS machine |
For foreign currency account: |
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Withdraw foreign currency at any HSBC ATM outside mainland China |
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Transfer funds at any ATM |
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Please call your Relationship Manager, visit any HSBC branch, call the HSBC Premier hotline on
400-820-8828, or click for more details. |
1As of the Bank’s record on 31 May 2012. |
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© 2012 Copyright. HSBC Bank (China) Company Limited. All rights reserved. |
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account numbers. If you receive such a request, please call our Hotline Services on 800 830 2880. |
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