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Dear HSBC Customer, |
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Our records show that no transactions have been made from your HSBC China accounts in the past 12 months.1 As such, your accounts are now deemed dormant. Dormant accounts are not eligible for HSBC phone banking or online services, nor can they be used to purchase HSBC Wealth Management products. |
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Re-activate your accounts in any of our branches in mainland China
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Visit any HSBC branch in mainland China with the same passport or identification card that you used to open the account |
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Make a transaction in the branch |
Or you can
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Visit HSBC China's website www.hsbc.com.cn, Personal Banking services Download Centre |
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Download and complete the "Account Reactivation Request" |
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Visit any HSBC branch in your city with the same passport or identification card that you used to open the account and sign the form in the presence of our bank staff |
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Thank you for choosing HSBC! |
Please call your Relationship Manager, visit any HSBC branch, call the HSBC Premier hotline on
400-820-8828 or the HSBC Advance hotline on 400-820-8878, or click for more details. |
1 As of the Bank’s record on 30 June 2012. Please ignore this notice if you have already re-activated your account. |
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© 2012 Copyright. HSBC Bank (China) Company Limited. All rights reserved. |
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Please do not reply to this email. Should you wish to contact us, please send an email to hsbcaoc@hsbc.com.cn and we will
get back to you. Note: It is important that you do not provide your account or number, or disclose any confidential information
or banking instructions in your email. |
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We maintain strict security standards and procedures to prevent unauthorized access to information about you. We will
never contact you by email or otherwise and ask you to validate personal information such as your user ID, password or
account numbers. If you receive such a request, please call our Hotline Services on 800 830 2880. |
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